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Frequently Asked Questions

Does the Altuva showerhead include a filter or do I have to buy it separately?

Yes, the showerhead already comes with a filter included for 90 days.

How long does it take to get to my house?

Our shipping time is between 2 and 3 weeks.

Why haven't I received my package tracking number?

This is normal. Your tracking number will be sent to you once we ship your package, which usually takes 2 to 3 days.

Altuva family in action

"The water feels amazing, I'm so happy"

We asked our first customer what her experience had been like and this is what she told us.

Don't miss the opportunity to enjoy it.

"It's literally the best part of my day."

That's what Mau, one of our first customers, told us; he thought it was a big change.

Are you ready to try it?

"It took me 5 minutes to put it on"

Some people have asked us if it's very difficult to change it or if they need any tools.

But it can be easily put on and taken off with one hand.

What do our customers think?

★ ★ ★ ★ ★

SURPRISED

"Lately, I've been struggling to control my skin and prevent constant breakouts. Since I started using this showerhead, my skin is so soft without having to fuss with soaps and creams."

OKAY A,

★ ★ ★ ★ ☆

Luis G. - Compra verificada

"I already loved taking showers, but now I love them even more; the water feels incredible with this showerhead."

USO: 6 SEMANAS - QUÉRETARO,

★ ★ ★ ★ ★

Marvelous

"Since I bought this showerhead, my skin and hair feel so much fresher. Honestly, 10 out of 10."

USO: 3 MESES - GUADALAJARA,

★ ★ ★ ★ ★

Carlos V. - Compra verificada

"I'm definitely grateful I bought this showerhead; I thought it would be complicated to install, but it was actually very easy."

USO: DIARIO DESDE HACE UN MES - MONTERREY, 17/07/2025

★ ★ ★ ★ ☆

Paola T. - Compra verificada

"Very good"

USO: 1 MES - PUEBLA,

Te queremos por llegar hasta aquí y sabemos que eres capaz de reconocer una buena oferta, esto es para ti

Te queremos por llegar hasta aquí y sabemos que eres capaz de reconocer una buena oferta, esto es para ti.

What they ask us

How do I install it?

All you have to do is remove your current showerhead (just turn it counterclockwise), and to install the Altuva showerhead, simply turn it clockwise. No tools are needed; you can do it by hand.

Do I need to buy a separate filter?

Not necessarily, the shower already has a filter included; it is recommended to change it after 90 days.

Does my shower stop working after 90 days?

Not at all, your showerhead will continue to dispense water normally, you'll just lose the water's cleanliness.

How do I install it?

All you have to do is remove your current showerhead (just turn it counterclockwise), and to install the Altuva showerhead, simply turn it clockwise. No tools are needed; you can do it by hand.

How long does it take to arrive?

2 to 3 weeks

Country/region

Language

Frequently Asked Questions

Does the Altuva showerhead include a filter or do I have to buy it separately?

How long does it take to get to my house?

Why haven't I received my package tracking number?

"The water feels amazing, I'm so happy"

"It's literally the best part of my day."

"It took me 5 minutes to put it on"